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The curl pattern of the hair product you received may appear a little more defined than those showcased.

Please do remember to co-wash the virgin hair with shampoo, condition or your preferred washing product before your first install to reduce tangling.

If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair,

please email 


contact us on

Whatsapp ( +1 587 409 0837 )


Please keep the hair EXACTLY THE WAY IT CAME***

This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, coloured, or bleached. The ties have NOT been cut. We cannot conduct a return or exchanges on hair that has been altered in any form.

No exceptions. 

view our return policy